Ethos & Customer Experience

Tivoli provides a centralised network of services designed to meet the requirements of major luxury brands. The pressure to meet ever shorter deadlines on a seasonal basis is both a challenge and a source of stimulation to Tivoli. We develop a close partnership with our clients and as such we have a vested interest in their success. Central to that partnership is respect for the clients’ intellectual property rights and Tivoli undertakes to safeguard these rights within our zone of operation and inform the client promptly of any violation. Nobody emphasises customer satisfaction more than Tivoli. In the knowledge that a satisfied client is a loyal client, our mission is to provide a smooth, successful operation from the initial idea to the final, luxury product.